Job offer: Waiter/Waitress

We are looking for a skilled Waiter or Waitress to take orders and deliver food and
beverages to our customers. The right Waiter/Waitress uplifts the dining experience for
customers. This would be someone who will have the patience, personality and
perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and
serving customers, providing detailed information on menus, multi-tasking various frontof-
the-house duties and collecting the bill. If you are able to perform well in such an
environments, we’d like to meet you. To be a successful Waiter or Waitress, you should
be polite with our customers and make sure they enjoy their meals. You should also be a
team player and be able to effectively communicate with our Kitchen Staff to make sure
orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties
may require working in shifts and/or occasionally during weekends and holidays.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining
experience. Guests should walk away not only with their palate satisfied, but with a
pleasant memory of their time with us.

2. Greet and escort customers to their tables
3. Present the menu and provide detailed information when asked
(e.g. about portions, ingredients or potential food allergies)
4. Inform customers about the day’s specials
5. Offer menu recommendations upon request
6. Take accurate food and drinks orders, using a POS ordering software, regular order
pad, or by memorization.
7. Communicate order details to the Kitchen Staff
8. Serve food and drinks.
9. Up-sell additional products when appropriate. This may be when they notice the art
on the tables or wall and ask about it. Deliver checks and collect bill payments
10. Provide excellent customer service to guests.