Job offer: Reservation Officer

• Responsible for Coordinating with the team to ensure efficient daily reservation operations.

• Ensure that all company policies, procedures & SOPs are adhered to.
• Handled scheduling issues about reservation .
• Ensured clients’ special requests, especially on accommodation & room specifications.
• Assist and Advise customers who may be choosing from a variety of accommodation or activities options.
• Processing payments and sending confirmation details to customers.
• Answering any questions customers might have about the reservation process.

• Knowlege and experience of Opera software.
• Worked well under pressure
• Excellent command of English – both written & verbal
• Be pleasant, outgoing, and smart Customer service.
• Positive attitude
• Good team player