Job offer: Country Manager

Present internationally our client is a key player in the Logistics and shipping industry. With their proven background in the business, they have ensured the best tailor-made and high-quality logistics solutions to its global customers.

The Logistics Country Manager is responsible to:

• Directing country sales efforts to maximise both volume and contribution levels and providing pricing policy and guidelines to assist in achieving the goals of the company
• Develop untapped markets and commodities
• Effectively manage and monitor sales performances
• Build strong customer relationships through regular visits and engagements, and excel networking to maintain a strong network of internal and external relationships
• Implementation and Management of company's organisational structure and process
• Maintain working knowledge of all governmental rules and regulations
• Provide resolution of high-level concerns
• Ensure compliance of legal/tax aspects of the processes in the area
• Ensure strict compliance of Local laws and regulations
• Ensure strict compliance of company's Guidelines & Policies
• Review and guide progress of cost saving initiatives and operational priorities
• Work closely with other area Directors on process improvement and communication flow
• Identification of additional cost saving potentials
• Keep overhead costs under control / in line with budget
• Coach and develop individual department managers and staff. Have regular performance reviews in line with company policy and management requirements
• Ascertain that the workload is balanced amongst the various disciplines within each department
• Oversee credit policy to minimise the risk of bad debt loss
• Ensure that managers and staff are maintaining department standards, measures, and key performance indicators (KPIs) for customer service, striving for consistent improvement
• Monitor and maintain close contact with shared services (GSC & QSC) to ensure customer service performance level is achieved

• Good customer contacts / contacts with Local Authorities like customs / Terminals / ports and vendors
• Scheduled and regular customer visits and relationship management
• Regular port visits and relationship management
• Knowledge of main trade lanes, terminals and ICDs
• Strong teamwork and interaction with Sales, Customer Service, Operations and Business Administration departments, with a view to find synergies across departments
• Management experience and good organisational skills
• Proven leadership experience, having successfully managed teams
• Exceptional ability to inspire and motivate people
• Comprehensive knowledge of user application systems (FIS, SAM, MS Office)