Review of Courts Mauritius Ltd

I bought a mobile on hire purchase with Courts and I was advised to take insurance in case I lost my job then it will be covered. So I took insurance and I was paying my account each month. After a year of paying I lost my job but I continue paying the acc and when I couldn't get another job I told courts about my situation and I told them I have insurance. The lady told me I should pay and she cannot do anything and they keep harassing me even after telling them I should be covered according to the contract I signed. After a while they stopped calling me and I thought it was settled when I started getting calls again from Courts after 2 years and asking me to pay when it should have been closed.

Seriously it this how they treat customers. Bad customer service and no manners on the phone. Worse company ever.