Review Very bad customer service

I purchased an item at courts mammoth where r asked specifically to the sales girl i need my item as soon as possible its urgent after checking her stock her came back to that they have it in this region now it will take time and come to you tomorrow or the day after max and i also request to put a note that it is urgent for me two days gone still nothing came to me not even a phone call so on the 3rd day i call to court mammoth back where i inform same situation to a lady which she reply that they will get back to me still nothing and 3rd day also about to end yet now i can surely say that at least me, my family n friend will never purchase any stuff at court mammoth again very very bad customer service.