Review Worse service ever !!!!

I live in Albion, Morc. De chazal and I just want to know why the driver decides by himself which road to take ? ? Sometimes I am lucky to catch the bus passing through my road but sometimes,unfortunately for me,the driver decides to change the trajectory. This is one problem parmis tant d'autres !!! Tired of calling them twice a week and nothing is done, as everybody don'the care ! They just wait for the end of the month to get their salary.