Review Bad

I was supposed to receive a letter from India on the 19 July 2019.It was put in post at Aramex 0n 16 July 2019 with a promise it will be delivered by 19 July.It only reached on 25 July 2019.I believe its unacceptable for such a situation with such a priced service. And now that the letter reached the country the delivery man is still thinking nd giving vast time for the delivery.In a 21st century where time is money we need to know at least the approximate time that the courier will be delivered to us and not have us guessing the time.