Job offer: Réceptionniste

A well presented, articulate and confident individual with proven ability to provide exceptional customer service. Having an outgoing personality,good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision.

You check guests in and out, and give them their room keys. You take bookings (by telephone or email), prepare bills and take payments. You often confirm bookings in writing, using a computer to prepare letters or send emails. You take messages for guests, answer their questions and deal with complaints.