Job offer: Data-Entry Clerk

The legal process outsourcing team performs routine maintenance and management of intellectual property management portfolio (such as trademarks and patents). As a Junior Data Operator, you’ll support the team in extracting and processing necessary information from the client’s Data Management System (DMS) to produce detailed reports efficiently.

Role and Responsibilities

-Extract relevant information from documents, such as filing date and application number, class specifications, owner name, address, references and input them on the software.

-Review information such as the class specifications, owner name and address and standing instructions as per documents received and ensure they have been properly recorded on the system.

-Check for discrepancies between client documents and official documents.

-Prepare error log of discrepancies to be given to client.

-Prepare and finalize invoices.

-Prepare daily reporting and submit it to supervisor.

-Adhere to all Risk & Compliance procedures in line with company and the client’s expectations.

-Adhere to GDPR (General Data Protection Regulation) and Data Protection Act.

-Ensure project reports and SLA& KPI (Key Performance Indicators) are updated.

-Escalate issues to reporting line as and when required.

-Deliver on ad hoc tasks related to the process.

Qualification and Experience

-Minimum School Certificate (SC) or equivalent.

-Experience in administrative work will be an advantage.

Skills

-Good communication skills in English.

-Good customer service skills.

-Show accountability for results.

-Familiar with Microsoft Office (Outlook, Word, Excel).

-Detail oriented and excellent analytical skills.

-Has a proactive mindset.

-Well organized and has a track record of working to tight deadlines.

-Quick Learner.

-Ability to work in a team.

-Ability to work at odd hours, if required.