Aramex - Port Louis, Mauritius
Global logistics solutions with local expertise.
Aramex
1.05 Reviews
- Verified
Listing
Company name
Aramex
Location
Ground Floor, Merven Building, Brown Sequard Street, Port Louis, Mauritius
Contact number
Fax
+230 208 0093
Website address
Working hours
- Monday: 08:30 - 16:30
- Tuesday: 08:30 - 16:30
- Wednesday: 08:30 - 16:30
- Thursday: 08:30 - 16:30
- Friday: 08:30 - 16:30
- Saturday: 08:30 - 12:30
- Sunday: Closed
E-mail address
Company description
At Aramex, we strive to connect the world, enabling growth and wealth for businesses, our employees, and the communities we partner with, through our passion, entrepreneurial spirit, and continuous customer satisfaction.
Founded in 1982 as an express operator, we quickly grew into a global logistics network with more than 600 offices in over 65 countries, that delivers logistics services and transportation solutions, with a range of specialized offerings like international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions.
Our dedication to innovation drives how we do business. It allows us to adapt to challenging market conditions, execute last-mile delivery solutions, develop pioneering new
We take pride in being the first in the region to develop a sustainability report that highlights all our green achievements, including a 20% reduction in emissions by 2020, which we surpassed with substantial investments in renewable energy, electric vehicles, and energy awareness.
We are committed to uplifting our tribe of over 17,000 Aramexians and believe that they have the power to unlock their own growth potential to solve customer and business problems, while still striving for excellence in all they do.
Founded in 1982 as an express operator, we quickly grew into a global logistics network with more than 600 offices in over 65 countries, that delivers logistics services and transportation solutions, with a range of specialized offerings like international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions.
Our dedication to innovation drives how we do business. It allows us to adapt to challenging market conditions, execute last-mile delivery solutions, develop pioneering new
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products and services, and quickly respond to our customers worldwide.We take pride in being the first in the region to develop a sustainability report that highlights all our green achievements, including a 20% reduction in emissions by 2020, which we surpassed with substantial investments in renewable energy, electric vehicles, and energy awareness.
We are committed to uplifting our tribe of over 17,000 Aramexians and believe that they have the power to unlock their own growth potential to solve customer and business problems, while still striving for excellence in all they do.
Listed in categories
Reviews
1.0
AramexGround Floor, Merven Building, Brown Sequard Street, Port Louis+230 211 0888 https://www.yelo.mu/img/mu/m/_1681731421-77-aramex.jpg
1
Service
Worst service ever. They don’t bother to call or even reply to your mail when it’s them who sent it in the first place. Lack of professionalism. Whenbyou call they put you on wainting but don’t bother again to talk back. And they ask by mail to settle of the payment which i do but when i call to ask if they got it . They didn’t even know. If they don’t want to work go home change your job please.
1.0
AramexGround Floor, Merven Building, Brown Sequard Street, Port Louis+230 211 0888 https://www.yelo.mu/img/mu/m/_1681731421-77-aramex.jpg
1
Poor service, no communication, bad experience
I really wish I checked out the reviews of Aramex before placing my order. The staff do not know what customer service is, they do not respond to emails, they say they will call you back but don't. A package of mine has been in customs for 4 days but they can't tell me why it is not being processed and released. The person at Aramex has no clue. Maybe Aramex should hire a customer service consultant to fix your in house issues before it's too late?
1.0
AramexGround Floor, Merven Building, Brown Sequard Street, Port Louis+230 211 0888 https://www.yelo.mu/img/mu/m/_1681731421-77-aramex.jpg
1
Poor service
The staff takes forever to reply to my emails. I'm very disappointed by the service. My goods have been retained by customs for a moment now because of the staff's lack of communication. This is really frustrating. I think that the Company needs to employ professionals. The people I've been talking to seem like they do not want to work. I will not choose aramex next time.
1.0
AramexGround Floor, Merven Building, Brown Sequard Street, Port Louis+230 211 0888 https://www.yelo.mu/img/mu/m/_1681731421-77-aramex.jpg
1
Awful service
The Customer service is worst that I ever had in my life. If they do not know the answer of your question they just hang up. Is this the type of customer support you are providing? This is my first and LAST time using your service. Do train your staff how to talk to clients?
1.0
AramexGround Floor, Merven Building, Brown Sequard Street, Port Louis+230 211 0888 https://www.yelo.mu/img/mu/m/_1681731421-77-aramex.jpg
1
Bad
I was supposed to receive a letter from India on the 19 July 2019.It was put in post at Aramex 0n 16 July 2019 with a promise it will be delivered by 19 July.It only reached on 25 July 2019.I believe its unacceptable for such a situation with such a priced service. And now that the letter reached the country the delivery man is still thinking nd giving vast time for the delivery.In a 21st century where time is money we need to know at least the approximate time that the courier will be delivered to us and not have us guessing the time.
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