A.D.A (Assistance et Depannage aux Automobilistes Ltee.) - Port Louis, Mauritius
Reliable roadside assistance and vehicle support.
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)
1.05 Reviews
- Verified
Listing
Company name
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)
Location
52 Labourdonnais Street, , Port Louis, Mauritius
Contact number
Website address
Working hours
- Monday: 24 hours
- Tuesday: 24 hours
- Wednesday: 24 hours
- Thursday: 24 hours
- Friday: 24 hours
- Saturday: 24 hours
- Sunday: 24 hours
E-mail address
Company description
The ADA has introduced a 24Hr Express Roadside Assistance to Automobilistes all over the island for your safety and comfort more than 22 years ago.
The ADA makes about 15,000 interventions each year. After more than 22 years in operation the ADA has made more than 250,000 interventions.
The average response time is about 30 minutes.
The percentage of members satisfaction is almost 99.9%.
Over the years the ADA has innovated in introducing new equipment and technologies to the towing service like tyre lifting trucks, flat bed tow trucks, GPS tracking, etc….
Now the ADA is introducing Emergency Home Assistance.
One call from you and the ADA will get a fully trained plumber/electrician on your doorstep usually within one hour, Anytime time of the Day, Any Day of the
We take the stress and uncertainty out of a home emergency.
So, like ADA Emergency Roadside Assistance and your car, with ADA Emergency Home Assistance we’re there for you when you need us at your home – because homes break down too.
The ADA makes about 15,000 interventions each year. After more than 22 years in operation the ADA has made more than 250,000 interventions.
The average response time is about 30 minutes.
The percentage of members satisfaction is almost 99.9%.
Over the years the ADA has innovated in introducing new equipment and technologies to the towing service like tyre lifting trucks, flat bed tow trucks, GPS tracking, etc….
Now the ADA is introducing Emergency Home Assistance.
One call from you and the ADA will get a fully trained plumber/electrician on your doorstep usually within one hour, Anytime time of the Day, Any Day of the
Show more
Year.We take the stress and uncertainty out of a home emergency.
So, like ADA Emergency Roadside Assistance and your car, with ADA Emergency Home Assistance we’re there for you when you need us at your home – because homes break down too.
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Reviews
1.0
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)52 Labourdonnais Street, +230 211 3030https://www.yelo.mu/img/mu/a/_1682318360-24-a-d-a-assistance-et-depannage-aux-automobilistes-ltee.jpg
1
Battery problem
Not familiar with customer service and as if they are doing us a favor for taking my call. They cant know with the registration number of my car, if my car is registered with an ADDA towing service or no. I had to give them the insurance company so that they see it. After that i had to give all the car details like make type etc. If they had a good system, they would have known with the registration number all the details of the car. Poor rated for me.
1.0
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)52 Labourdonnais Street, +230 211 3030https://www.yelo.mu/img/mu/a/_1682318360-24-a-d-a-assistance-et-depannage-aux-automobilistes-ltee.jpg
1
Very bad experience.called ada for battery problem.guy came to jump start but broke the plastic cover of the battery and went as if nothing happened,just said that insurance will take charge.call back ada to file a complaint but lady at the end was more annoyed than me and when i said i was going to file a police case then she tried to solve out things.still waiting...
1.0
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)52 Labourdonnais Street, +230 211 3030https://www.yelo.mu/img/mu/a/_1682318360-24-a-d-a-assistance-et-depannage-aux-automobilistes-ltee.jpg
1
Worst service ever!!!!! As part of my comprehensive cover imsurance, i am entitled to free road assistance in case of breakdown, free towing. Had a run flat tyre burst due to driving on pothole and the car was not equipped with spare tyre. ADA made me pay Rs2875 to tow the car for a distance of 12 km even though it was covered by theinsurance. Last but not least, very unprofessional staff and bad customer service!!!!!
1.0
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)52 Labourdonnais Street, +230 211 3030https://www.yelo.mu/img/mu/a/_1682318360-24-a-d-a-assistance-et-depannage-aux-automobilistes-ltee.jpg
1
Car not starting. Called ADA for help as part of service provided by my Insurance company. Bad Customer Service.
During my last year coverage they came once due to battery issue. I just renewed my insurance and when I called this time they said because I had the same problem few months ago I need to pay this time. Did not make sense at all. As part of my yearly insurance coverage I'm entitle for 5 ADA intervention!!
During my last year coverage they came once due to battery issue. I just renewed my insurance and when I called this time they said because I had the same problem few months ago I need to pay this time. Did not make sense at all. As part of my yearly insurance coverage I'm entitle for 5 ADA intervention!!
1.0
A.D.A (Assistance et Depannage aux Automobilistes Ltee.)52 Labourdonnais Street, +230 211 3030https://www.yelo.mu/img/mu/a/_1682318360-24-a-d-a-assistance-et-depannage-aux-automobilistes-ltee.jpg
1
Towing 200 metres costs Rs 1000.
You'll first be told it will cost Rs 500 to tow it back to your place then the guy will change his mind and quote Rs 1000 for every 200 metres. So that's 5k to the kilometre.
From Quatre bornes, where I had a flat that could not be changed as the tool to release the spare wheel was missing, to Floreal where I'm living, that would have cost Rs75k (roughly 15km distance)
As the breakdown happened on a single carriage one way street, I had no other choice than to accept the charge to tow it out of that street so as not to block the traffic. So yes, around 200 metres towing was charged at Rs 1000.
To add insult to injury, the tow truck driver swiped a bunch of tarpaulin on the back of the bed (Isuzu Dmax) and calmly walked to his truck, while I had clear view of him
Had to point it out to him and his reaction was to grin like an absolute idiot and put it back.
So on top of quoting ridiculous rates, he's a thief as well.
Called in three different mechanics who came and none were able to release the spare wheel.
Eventually, another Isuzu Dmax passed by and I stopped the car to ask the driver if he could lend me the tool to release the spare wheel. The chap was really nice and insisted on doing it himself and changed the wheel for me.
When I got home, I noticed that the only thing the tow truck guy gave me was a vehicle reception check list. No receipt for the payment. Nice!
So guys, stay well clear of Assistance et depannage aux automobilies ltee.
You'll first be told it will cost Rs 500 to tow it back to your place then the guy will change his mind and quote Rs 1000 for every 200 metres. So that's 5k to the kilometre.
From Quatre bornes, where I had a flat that could not be changed as the tool to release the spare wheel was missing, to Floreal where I'm living, that would have cost Rs75k (roughly 15km distance)
As the breakdown happened on a single carriage one way street, I had no other choice than to accept the charge to tow it out of that street so as not to block the traffic. So yes, around 200 metres towing was charged at Rs 1000.
To add insult to injury, the tow truck driver swiped a bunch of tarpaulin on the back of the bed (Isuzu Dmax) and calmly walked to his truck, while I had clear view of him
Had to point it out to him and his reaction was to grin like an absolute idiot and put it back.
So on top of quoting ridiculous rates, he's a thief as well.
Called in three different mechanics who came and none were able to release the spare wheel.
Eventually, another Isuzu Dmax passed by and I stopped the car to ask the driver if he could lend me the tool to release the spare wheel. The chap was really nice and insisted on doing it himself and changed the wheel for me.
When I got home, I noticed that the only thing the tow truck guy gave me was a vehicle reception check list. No receipt for the payment. Nice!
So guys, stay well clear of Assistance et depannage aux automobilies ltee.
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