KUKA (Perfect Interior Ltd) - Vacoas-Phoenix, Mauritius

One of the best Furniture shop in Mauritius. The quality & service is excellent

Kuka sofa is the best in Mauritius. The service they providing is excellent you won't get this type of service here in Mauritius. Directer & His wife gives a warm welcome . Explain everything in detail about the Models , the Materials & about the Quality . Their prices are really resonable comparing with other Furniture shops . We are the Kuka's customer since 2012 we are really satisfied with Kuka stuff . Before that we bought our 1st couch from One if the furniture shop in Mauritius but its not at all comfortable nor the quality of the Leather is as good as Kuka within one year it spoil completly. One day i wen't to one of my Friends house i saw their A really comfortable sofa & i asked my friend where did you bought this couch from & then she told me from Kuka Pheonix . At same time we decided we will go & visit Kuka & we did :) The Lady gave me such a warm welcome & provide us excellent service we bought 2 sets in 2012 its really comfy price also good & heaven't spoild yet

I really like the quality of the sofa at kuka and the customer service was very good. The owner is a very welcoming and helpful person and his wife made us feel comfortable during the whole sale process.I really appreciate the effort of the lady who spoke in French with as I am more at ease with the language. I recommmend kuka for the quality of products.

I agree with mora. The woman at kuka is very very rude. She 'tries' to speak in a rubbish french accent, which i can't even decipher. If u can't even speak proper french, speak english . We are in a bi lingual island, you know. Anywho, during the 'Up to' 40percent' sales, i went to kuka in the intention to buy a couch. As i queried about the sofas and prices, she could not properly explain in french which couch was available or what colour or what price. When i asked to re explain (bcoz to be fair, i am the customer and i am planning to pay a significant amt of money for that) she seemed irritated that i could not understand her. Not my fault she is struggling with her poor french. And she has the guts to speak in a louder irritated tone 'ecoutez' and started gibbering some non sense in her own french language. She did not even tell me about the different grades of leather that they had. I happen to learn that from complaining to a friend that said that her husband was much more helpful than that woman. I ended up buying a couch in another shop bcoz her attitude has disgusted me. Plus the couch in kuka is comparatively more expensive than other shops. You can get same or even better quality elsewhere. Kuka doesnt even deserve one star rating.

AVOID AT ALL COST!

The quality of the sofas is average. Although the owner insisted that the sofas were made of real leather, I could not tell whether it was genuine or just low grade leather.

My main issue with this store is the customer service. The woman I dealt with was the wife of the owner. She was extremely racist, rude and did not have a concept of customer service. She was attending to many customers at the same time but was giving priority to white people over other customers regardless of whether they were first or last in the queue. I asked another question while waiting for her to get back to my initial query and she snapped ‘Don’t you see that I am already attending to other customers?!!’.

I then asked her to show me the different colours available for a particular sofa. I wanted to take a photo to show to my wife but she then said that it was prohibited to take any photos in case people made copies. I looked around and there was another white customer taking photos to which she said nothing. When I pointed this out to her, she said that she did not like my tone. I told her that she should talk to customers in a more diplomatic and professional way and she said that she would not do so if the customer is not right. I have never experienced such customer service in my life.

There are so many nice furniture stores in Mauritius where you get better quality products, value for money and customer service.

Hello Sir,

Can you send me a catalogue of your sofa sets with prices by mail please?

Hi
Am looking for a right hand sofa corner with selilicuir.