Absa Bank (Mauritius) Limited (Ebène) - Ebene
Leading bank in Mauritius with comprehensive services.
Absa Bank (Mauritius) Limited (Ebène)
3.02 Reviews
- Verified
Listing
Recentrly
Updated
Updated
Company name
Absa Bank (Mauritius) Limited (Ebène)
Location
Absa House, 68 Wall street, Cybercity, 72201, Ebene, Mauritius
Contact number
Fax
+233 465 2000
Website address
Working hours
- Monday: 08:45 - 16:30
- Tuesday: 08:45 - 16:30
- Wednesday: 08:45 - 16:30
- Thursday: 08:45 - 16:30
- Friday: 08:45 - 16:30
- Saturday: Closed
- Sunday: Closed
E-mail address
Company description
Absa Bank (Mauritius) Limited is part of Absa Group Limited, an African financial services group that aims to be the pride of the continent. Absa Group Limited is listed on the Johannesburg Stock Exchange in South Africa and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 42,000 employees.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries in which we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be Brave, Passionate and Ready so that we can make our continent proud.
We’re committed to finding local solutions to uniquely local challenges and everything we do is focused on adding value. To this end, we offer our clients a range of retail, business, corporate and investment, and wealth management solutions as well as ensure a positive impact in all the countries in which we operate.
We’re a truly African brand, inspired by the people we serve and determined to always be Brave, Passionate and Ready so that we can make our continent proud.
Listed in categories
Reviews
5.0
Absa Bank (Mauritius) Limited (Ebène)Absa House, 68 Wall street, Cybercity, 72201+230 404 1000https://www.yelo.mu/img/mu/j/_1594830751-57-absa-bank-mauritius-limited-ebene.png
1
I love barclays bank
1.0
Absa Bank (Mauritius) Limited (Ebène)Absa House, 68 Wall street, Cybercity, 72201+230 404 1000https://www.yelo.mu/img/mu/j/_1594830751-57-absa-bank-mauritius-limited-ebene.png
1
Hello there,
Let me introduce myself. My name is Mr Ackloo Rakesh and I'm a customer of your institution since long now.
However, I'm very disappointed by the Very poor level of Customer Service that is actually prevailing in most of your branches and most of your caller personnels.
I've been to your Quatre-Bornes branch on the 19th of Feb this year in order to settle a balance due used on a visa card and since the representatives could not answer to my queries and moreover since neither the manager of the branch and nor the head of the credit card dept was available, after having waited for nearly half an hour, I was told to write a letter which would be addressed to the concerned department.
Since I was back from an overseas trip n would be catching my next flight for Rodrigues, I told the lady to contact me at the earliest so that I could settle with this matter.
Since I was never contacted and never received any phone call from the concerned person and branch I tried several times to contact them myself but IN VAIN.
Now to add insult to injury there were some Five to Six callers from your follow up dept, who have been harassing me through a number of calls.
I took my patience in both hands and calmly explained to these persons about the situation. I narrated my story to all of these callers one by one since the beginning.
I'll let you imagine the amateurisme and all of these callers promised to come back to me with a final solution. But again nothing was done to remedy my problem.
My plea had once more gone into deaf ears..... As if everybody had nothing to do with the Customer's problem.
I hope that after receiving this mail, now at least someone will take me seriously.
I'll be looking forward to hear from you soon and please talk to Dev and Bamisha at QB branch who received me and please ask them a copy of my dissatisfaction letter addressed to your card dept...
Kind Regards,
Ackloo Rakesh,
Cell:********
Tel:********
Let me introduce myself. My name is Mr Ackloo Rakesh and I'm a customer of your institution since long now.
However, I'm very disappointed by the Very poor level of Customer Service that is actually prevailing in most of your branches and most of your caller personnels.
I've been to your Quatre-Bornes branch on the 19th of Feb this year in order to settle a balance due used on a visa card and since the representatives could not answer to my queries and moreover since neither the manager of the branch and nor the head of the credit card dept was available, after having waited for nearly half an hour, I was told to write a letter which would be addressed to the concerned department.
Since I was back from an overseas trip n would be catching my next flight for Rodrigues, I told the lady to contact me at the earliest so that I could settle with this matter.
Since I was never contacted and never received any phone call from the concerned person and branch I tried several times to contact them myself but IN VAIN.
Now to add insult to injury there were some Five to Six callers from your follow up dept, who have been harassing me through a number of calls.
I took my patience in both hands and calmly explained to these persons about the situation. I narrated my story to all of these callers one by one since the beginning.
I'll let you imagine the amateurisme and all of these callers promised to come back to me with a final solution. But again nothing was done to remedy my problem.
My plea had once more gone into deaf ears..... As if everybody had nothing to do with the Customer's problem.
I hope that after receiving this mail, now at least someone will take me seriously.
I'll be looking forward to hear from you soon and please talk to Dev and Bamisha at QB branch who received me and please ask them a copy of my dissatisfaction letter addressed to your card dept...
Kind Regards,
Ackloo Rakesh,
Cell:********
Tel:********
Questions & Answers
Who do I contact and on what number in your Customer Refresh Team in Ebene as I have received a letter requesting an urgent reply. I tried calling 3 timesbon 230 ******** but no reply.
Mrs Ramsaran
Mrs Ramsaran
Can i send my daughter with a letter authorising her to withdraw money from my bank account?
Can I Get Requirements For Cashing A Cheque For Minor?
How long does it take to open an account in usd?
Hello, I would like to know who is responsible for the CSR program and email add?
Verified Business
The accuracy of the company profile for Absa Bank (Mauritius) Limited (Ebène) is validated by the company owner, representative, or directory administrator.
Last update on
Registered with us on
Last update on
Registered with us on